__________ plans reimburse physicians according to the procedures performed. True or false? If the payer states during the call that they processed the claim correctly and there was no overpayment, then you need to investigate further. Mongillos practice sends a text message to patients as soon as their account includes a patient responsibility. True or false? Unless prohibited by law, a medical office may have more than one fee schedule established by different insurance carriers. Read the question carefully and make sure you understand what is being asked. Many practices may have laid off staff when patient volumes decreased. Our practice exams will challenge you in all aspects of the NCCT exam and include answer explanations to help you better learn the material. Experts provide nine tips to help practices successfully collect patient balances during COVID-19 and beyond: 1 Educate patients about the cost of virtual services. What Do Scrubbers Do in Revenue Cycle Management? Please read our. A. the number of RBCs in a given volume of blood. Collecting amounts due from patients at the time of service, or at the point of care (POC), offers numerous benefits to practices, such as reducing accounts receivable, increasing cash flow, reducing medical billing and back-end collection costs, decreasing the administrative burdens of tracking and writing off bad patient debt and managing the growing portion of practice revenue generated from patient payments. EFT allows payment to be automatically deposited into the provider account. It is not important to document the time Ms. Patel plans to pick up her prescription. If you receive a payment from an insurance carrier and the entire payment is wrong or not rightfully due to the provider, write void on the check and return it to the insurance carrier with an explanation of why the payment was not due. Anna Richardson delivered her baby two-and-a-half months ago. True or false? All trademarks used on this site such as ACT, GRE, and SAT are registered trademarks of their respective owners, and are used here solely for purposes of identification. All office equipment should be documented on the office inventory and checked for regular maintenance and repair so they are in proper working order for patient use. True or False? Enter key words, such as medical assisting textbook publishers, into your favorite search engines: Network Talk to key people who can help provide recommendations: Membership in the AAMA keeps you informed and connected. as a follow up to a claim yet to be paid. Sometimes an office is reimbursed too much money for services provided, which results in an overpayment. Managing patient payments | American Medical Association It is not necessary for the order to be documented in the patient record before the medical assistant can generate an order. Credit True or False? Again, the provider cannot just keep the money. Which of the following orders can be generated by clicking the Add button beneath the Out-of-Office table? True A ______________ adds an amount to an account balance. Study with Quizlet and memorize flashcards containing terms like paper towels are considered, items used by both patients and staff are known as, Packing slip and more. Z86.73 is part of the ICD-9 CM coding system. D. how quickly WBCs settle out of unclotted blood. The service includes a number of questions and answers related to contact information, as well as other topics covered in the medical assistant exam. Its very complicated, she says. True or false? -Professionalism. Find very specific details about the exam in this official PDF. One challenge with upfront collections is that the clinical circumstances of the visit are frequently unknown before the encounter, says Flint. The patients parents are responsible for the remaining balance. However, during the appointment, the physician might perform a minor procedure thats separately billable (e.g., a biopsy or lesion removal). True or false? How is the remaining balance paid? She had been feeling fine until last week when she started feeling very tired. Check reference resources to check medications. True or false? The NCCT exam is intended to certify that a candidate has the knowledge, skills, and abilities to perform the duties of a Medical Assistant. Chapter 49-Billing and Collections Quiz Flashcards | Quizlet Explain that these services require provider time and expertise, which is why payers consider them compensable. A medical assistant should record which of the following transactions on the day sheet? Medical Assisting Ch. 31 Flashcards | Quizlet 6. Demand an easy-out contract. True or false? The refund will be for the entire examination fee minus a $25 processing fee. C.eosinophilic sedimentation rate. 9. 2 Decide whether the practice will require upfront collections, Many practices became lax during COVID-19 because they simply wanted to maintain or rebuild patient volumes. The NCCT exam is made up of 7 different content categories: One of the best ways to study for the NCCT exam is by taking practice exams. It is appropriate to charge a fee for NSF checks. Tinsley agrees. In addition, several questions will be alternative question types such as multiple-select, drag and drop or hotspot. You can access a specific patient encounter by selecting __________. You'll get a detailed solution from a subject matter expert that helps you learn core concepts. Which data elements are part of the Insurance Claim Tracer? Answer The patient's parents are responsible for the remaining balance. COVID-19 has taught us our goal is a seamless, personalized billing experience where one size does not fit all.. Creating Mind Maps online with GoConqr's free tool. Post Case Quiz 1. The insurance carrier usually makes the overpayment, but sometimes the patient makes it. You can use the Flashcards function to review key terms and concepts. It is good practice to document the date and time you attempt to call patients about collections on accounts. Perform bandaging and other aftercare procedures. Work with patients before the procedure (introduction, identification, test verification, fasting protocol, medications, etc.). True or false? document a description of the transaction in the patient ledger. What I tell all of my clients is dont change your process, he says. The way you treat the patient directly impacts how theyll react to the debt, he says. Here are a few sources to get you started: The AAMA does not endorse specific medical assisting textbook publishers or their products. Correspondence with a patient does not need to be included in the patients medical record. C- the insurance carrier might receive the refund. -Patient confidentiality For example, a patient may come in for a simple follow-up appointment. Be careful of questions that are worded in a way that is designed to trick you. The NCCT exam consists of 165 questions on various Medical Assistant job functions. The AMA Update covers a range of health care topics affecting the lives of physicians and patients. This code is also used for which condition? Medical Assisting Review Examination CH 12 Financial Management - Quizlet You need to complete all of the activities in this Medical Assistant Test Prep course to . Mr. Caudill is feeling depressed about his new diagnosis. credit balance. B. the number of RBCs in a given volume of blood. What are the Chronic Care Management CPT Codes. Candidates must submit all application material at least 14 days before the requested test date. A medical practice is a business, says Tinsley. Mongillo says many patients dont opt out because they want to receive appointment reminders and payment receipts via text as well. True or false? Once you find the appropriate Quizlet, you can begin studying. True or false? She asks for the medical assistants help in solving this matter. To minimize questions, be sure to send a clear and concise invoice. Majority of Congress urges CMS to finalize and strengthen prior authorization regulationsand more in the latest Advocacy Update spotlight. There are two possible fees for the NCCT exam: The NCCT/NCMA exam is scored on a pass/fail basis. This includes the service date, location, provider, description of the service rendered, amount insurance paid (including primary and any secondary insurance), and the amount the patient owes, says Flint. Tell Ms. Richardson that is not part of the job and she should call herself. Available within 24 hours On a patient account or ledger, the credit column is: c. On the right and is used for entering payments B.hilarious and happy. This chapter covers medical assisting tests and provides test prep for the following topics: If a candidate passes the exam they have demonstrated an acceptable level of knowledge regarding the skills and abilities required of a Medical Assistant. Depending on who the carrier is, its a different rule even for the same payer.. Their books are available at www.medicalbillinglive.com. credit card Which of the following is NOT, SS-5 Which for is used to apply for, in balance When the end-of-month accounts, it satisfies govermental reporting regulations Which of the following is not -For more on diagnostic tests, this article from WebMD provides a helpful overview of some of the most common ones that Medical Assistants are responsible for administering. Find the agenda, documents and more information for the 2023 IMGS Annual Meeting taking place June 9 in Chicago. Math skills are not important for the medical assistant because everything is done on the computer. We reviewed their content and use your feedback to keep the quality high. The service includes a number of questions and answers related to contact information, as well as other topics covered in the medical assistant exam. TheNCCT certification examconsists of 165 total questions.Of the 165 questions, 150 are scored and 15 are pretest questions that are not scored.90-95% of the questions will consist of multiple choice questions with 4 answer choices. b. the medical assistant should hesitate when stating the amount, to make sure it is. She had been feeling fine until last week when she started feeling very tired. Provide training on how to communicate effectively to increase the likelihood of collections while maintaining positive patient relationships, he adds. The NCCT certification exam consists of 165 total questions. How is the remaining balance paid? 6 Employ enough billers or consider outsourcing. An insurance payment received in the daily mail, a patient payment dropped off at the medical office, and a bankruptcy adjustment.
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