Replace or repair damaged electrical cords. Comcast issues statement following Xfinity internet outage, will All rights reserved. Are you also affected? Use of and/or registration on any portion of this site constitutes acceptance of our User Agreement (updated 1/1/20) and Privacy Policy and Cookie Statement (updated 1/1/20) and Ars Technica Addendum (effective 8/21/2018). Some people impacted by the loss of service have expressed their frustration on social media. Can't really run my firm without internet or phones, and the cell network is chugging under the extra load. If you have any tips or frustrations you wish to share, please leave a message in the comments section! outage | Xfinity Community Forum Outages were first reported in the California Bay Area late Monday night, but spread across the country, Associate Editor, Human Interest - PEOPLE. Something's wrong at @Xfinity .. speaking from a prior ISP employee. Colas thrown out stealing, lost track of outs during White Sox loss to Blue Jays Tuesday. #ComcastIsDangerous, Comcast is really the worst like how do you say youre an ISP but cant even provide Internet, @MetroByTMobile The date should be the date and the data should be set for today I will call Xfinity now and find out what's going on with the Wi-Fi in the meantime you should be resetting the date and the data talk is cheap and if you left the conversation l there should be no problem. Internet and services downtime tracking service DownDetector had registered just under 54,000 outage reports, peaking at 08:52 AM EST. Comcast outage The City of Palo Alto Utilities (CPAU) may need to preemptively shut off power when there may be fire-threat conditions; however, this option will only be used as a last resort in extraordinary circumstances. @ChapMoney31 @Xfinity @XfinitySupport Damn sorry to hear that bro. Ongoing Updates Through social media, email, phone call, text,website, or. The outage comes at a time when internet service providers in the U.S. are struggling to add new subscribers at the rate they did in previous years. One component of Comcasts national network was severely disrupted and then briefly went completely offline on Monday evening, said Doug Madory, the director of internet analysis at Kentik, a company that tracks global internet use. Comcast $CMCSA should buy $ROKU. The outages Tuesday morning were mostly showing on the Troubleshooting - Xfinity Wildfire Prevention Vegetation management, electric line inspections, prioritized maintenance, tree trimming & inspection toprevent contact with electric lines. "We have addressed the issue and service is now restoring for impacted customers, as we continue to investigate the root cause. Comcast Xfinity Outage | Source: DownDetectorOpens a new window, See More: How Multi-CDN Strategies Can Help Organizations to Mitigate the Impact of Outages. Even if those blanket statements dont resolve the issue. Adequate back-up power alternatives for specific needs may include: additional supplies of device batteries; a properly-sized, pre-charged uninterruptible power supply; an onsite generator, etc. Thanks for the response though, @StoriesWithPK @SquawkCNBC @RichLightShed $CMCSA can go for a Lionsgate is a small player or go look internationally there's a lot of media companies around the world which wouldn't need regulatory approval from the US and would help their service. When the number of reports exceeds the baseline, represented by the red line, an outage is determined. The outage began around 7:15 a.m. CT when internet access to Comcast customers across the city dropped out. Frustrations? @SkyNews you have turned into E Network USA who owns that Comcast.i don't pay to watch Sky News and be bombarded with this drivel about some Celebrity.discussing birth control.then add a Reality TV Muppet.Enough Sky News cheap and nasty TV. Downdetector, which lets users of many types of services report outages, showed about 54,000 reports for Comcast Xfinity around 9 am ET this morning. Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. Advertisement Comcast Xfinity Issues Account number. @ChristieAnn5 @comcast Their Customer service sucks. If anyone with a medical necessity experiences a power outage of any duration that threatens health or safety, please call 911. Traffic signal maintenance is expected to affect traffic at Kings Highway and the I-75 intersection in Charlotte County. After services resumed around 10 AM, Xfinity provided no additional update on why the outage occurred. The name is the problem. Our teams are actively working to bring impacted customers back online as we continue to investigate. Some customers have reported that their service has been restored. The court did hear goodmans argument, and its safe to say Comcast Xfinity probably heard some arguments from customers. Can't really run my firm without internet or phones, and the cell network is chugging under the extra load. The internet and cable provider experiencing a major outage is disrupting life and business. Arrange a communication and meet-up plan with your family or neighbors in case cell phones do not work. They cant do anything at this point theyre just waiting, said Element Technologies Chief Technology Officer Craig Sixta. Did someone cut a main fiber optic line? Hotels and motels. WebAin't heard shit, but checking the equally unhelpful outage map seems to say that the affected subscriber amount has gone down from 500-1000 to 50-500. Northern Utah News Xfinity outage in Ogden after dump truck collision by: Megan Pickett Posted: Jun 26, 2023 / 04:12 PM MDT Updated: Jun 26, 2023 / 04:13 PM MDT OGDEN, Utah ( ABC4) Residents in Ogden and the surrounding area are experiencing an Xfinity service outage after a dump truck collision. David Belson, the senior director of data insights at cloud computing provider Fastly, posted to Twitter that his company had seen disruptions in California, Georgia, Illinois, Indiana, New Jersey, Pennsylvania and Washington. Having problems? Downdetector also showed about 25,000 reports eight hours previously, at the time of the Bay Area outage. An outage affecting TV, internet, and home phone services struck Comcast Xfinity customers across the United States this morning. Comcast outage Some people impacted by the loss of service have expressed their frustration on social media. WebCommunity Discussion Tips? Share them here. The cause of the widespread outage remained unclear as of Tuesday afternoon. Learn more about Public Safety Power Shutoffsand how to prepare for such outages. This morning many Comcast Xfinity subscribers woke up without their usual services. Comcast Outage: Service Down and Not Working - Outage.Report A Comcast spokesperson confirmed the outages Tuesday afternoon and apologized for the disruption. WebThank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. Update November 9th, 12:29PM ET: Added tweet from @XfinitySupport noting the issue has been addressed and updated article accordingly. WebClick the Services tab at the top of the page. Do not look for a gas leak yourself. Safety Inspections If a PSPS is necessary, CPAU will inspect the lines in affected areas after extreme weather has passed before power issafely restored. If you have any tips or frustrations you wish to share, please leave a message in the comments section! Funny the cancellation department was able to do more troubleshooting and have more understanding than the technical support department. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Learn how to manually open your garage or any other door that operates with electricity. WebSelect a method to confirm your account. Users are reporting problems related to: internet, tv and wi-fi. Comcast Xfinity issue causes Internet and TV outages across US Useful comments include a description of the problem, city and postal code. Sixta has theories as to how the outage occurred. There were also reports of a large Comcast outage in the San Francisco Bay Area last night, leading to a message from the Marin County Sheriff's office that said, "Please do not call 911 to ask why your Internet is out. @ilun4tic @Xfinity F11, down in smurf village. Why is it so hard to get Xfinity to answer my question of "Hey internet has been out for four days. All Rights Reserved, By submitting your email, you agree to our. They are so cocky not to be able to answer basic questions. 2023 Cond Nast. Comcasts Xfinity, which provides cable connection service, confirmed the disruption on Twitter some time later. No, Im not paying for it. While PG&E does not directly serve electricity to City of Palo Alto Utilities (CPAU) customers, the City intakes electricity from PG&Es transmission system. Warn others away and wait for rescue personnel. Stay inside your car if a power line falls across it when youre in it. They have more departments than US Gov. Comcast admits widespread outage as tens of - Ars Technica A contract dispute has left some viewers of WCMH-TV (Channel 4) in the dark when it comes to the station's programming. ChatGPT vs. Bing vs. Google Bard: Choosing the Most Helpful AI, The Impact of Digital Transformation on Workplace Trends, How Can Market Leaders Get Valuable Consumer Data, Heres How Much Revenue Amazon Makes on Prime Day Each Year, Twitter Faces Accusations of Avoiding Legal Battles Over Mass Layoffs, Twitter Puts Strict Limits on Tweet Views, Aims to Combat Data Scraping, Versatility Redefined: The Rise of the Full-stack Developer, Twitter Stress-Tested for Digital Services Act, Meta Next. Try visiting the following official links: Realtime status of outages and problems with service providers. Comcast says a fiber that was cut caused the mess. The phone menu makes it impossible to get a person and report this. @JennNyiri Gees, wish I could get a response from Xfinity. No fix.#3 repair crew tomorrow. Damn @XfinitySupport @Xfinity can you get phone agents who understand same TV package for cheaper is same and not a lower TV package tier? Comcast Xfinity internet outage hits customers across the US We asked Comcast for information on how extensive the outage is, what caused it, and when it will be resolved. Some people, like me, were able to get online this morning without an issue while using Comcasts cable internet, but the number of reports from home and business customers alike shows the issue was widespread. The company had began restoring access to people in that region before this even larger outage took down access elsewhere. We apologize to those who were affected. It appears that most of the people who reported problems have confirmed theyre back online. @comcast I hope you are not saying only black or brown women are being honored for being in the military. Tips? The most recent Comcast Xfinity outage reports came from the following cities: If you've registered your mobile phone number for Comcast Alerts, you'll receive Hey @Xfinity @XfinitySupport get your **** together. I didnt know if I got my whole argument in or if it cut off mid-argument, said Goodman. Fears of an internet apocalypse are brewing: How likely will Some All rights reserved. Would you like to receive updates via SMS about the progress of the outage?. Xfinitys services also went under for almost two hours after midnight on November 9, according to 25,940 reports on DownDetector. @Xfinity please drop that stupid voice activated phone bot. In another tweet responding to a customer who complained about an outage, Xfinity Support wrote, "Unfortunately, due to unforeseen circumstances, we are experiencing widespread interruptions to the Xfinity services." CPAU monitors and manages its own electric distribution infrastructure based on weather and safety assessments. WebCheck the Power and Connections for Your Devices. The most recent Comcast Xfinity outage reports came from the following cities: Learn about current utilities service disruptions and how you can be prepared for future outages. We have addressed the issue and service is now restoring for impacted customers, as we continue to investigate the root cause. Let us know on LinkedInOpens a new window , TwitterOpens a new window , or FacebookOpens a new window . @comcast asked for a supervisor and the rep told me. Share them here. If you dont have a surge protector, unplug or turn off appliances, equipment, and electronics to avoid damage caused by surges when the power is restored. Downdetector's "heat map" for Comcast shows that in the past 24 hours, the biggest number of outage reports came from the San Francisco Bay Area: Of course, not everyone whose Comcast service is out will complain on Downdetector or Twitter, so there could be many other people without Internet, TV, or phone service. Comcast Xfinity Outage Report Is The Service Down? Useful comments include a description of the problem, city and postal code. ET, according to Down Detector. The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Providence You can only view your service address. But 25,000 and 54,000 Downdetector reports are both unusually high numbers. So why do you have them? 2023 Vox Media, LLC. causes Day 3 of Amish life-no internet due to lightning strike.two different repair crews tried but only figured out what wrong. "Some customers are experiencing intermittent service interruptions as a result of a network issue. Keep water away from electrical devices and outlets. Addressing the outages Tuesday afternoon, a Comcast spokesperson tells PEOPLE "earlier, some customers experienced intermittent service disruptions as a result of a network issue.". This material may not be published, broadcast, rewritten, or redistributed without prior written consent. Its unclear when Comcast will have service fully restored to everyone who lost access Tuesday morning. I been dealing with an issues for 6 months and had to call back today. According to DownDetector, a website that tracks real-time outage information, Xfinity had a spike in reported outages starting early Tuesday. #xfinity #xfinityoutage, Hey #xfinity we cant have an outage in our area when Im working from home at 9 oclock in the morning. In recent weeks, users on social media have been deliberating the possibility of a widespread internet outage caused by a coronal mass injection one so powerful that it Sign up for Verge Deals to get deals on products we've tested sent to your inbox daily. For the inconvenience, Comcast Xfinity has occasionally given some customers credits and other forms of payment. Funny the cancellation department was able to do more troubleshooting and have more understanding than the technical support department. Looking at DownDetector, issues had been reported earlier in the Bay Area, but its unclear if those are connected to the problems people saw this morning. Additionally the CSR wouldn't let me talk with a supervisor to explain the issue. Telephone number and street address. Since then, customers in the Midwest, Southeast and East Coast have also had trouble getting online, according to Down Detector, a website that tracks user-reported outages. outage You cannot view any other customers statuses, and they cannot view yours. Married people went to the site to commit adultery and then were exposed by hackers. @Xfinity please tell me a way I can speak to a customer agent if I am no longer a customer. Tips? @comcast asked for a supervisor and the rep told me. Comcast Xfinity Outage Map Is The Service Down? Head over to the Spiceworks Community to find answers. Share them here. ", Join the Ars Orbital Transmission mailing list to get weekly updates delivered to your inbox. After a comedy of errors, Tier Three has a had a work order on it for 11 days. wrote one Twitter user. Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. Comcasts Public Relations Vice President for Florida released the following statement about the cause of the outage: This afternoon, we experienced a fiber cut that 2) Why was I lied to by support staff? Outage If you must get out due to fire or other danger, hop with both feet together or jump out without touching the vehicle and the ground at the same time. Your California Privacy Rights | Do Not Sell My Personal Information You cannot view any other customers statuses, and they cannot view yours. "We have addressed the issue and service is now restoring for impacted customers, as we continue to investigate the root cause. Customers are receiving the standard message, Were aware that you may be experiencing a service interruption and are working to resolve the issue We apologize for any inconvenience and appreciate your patience. Comcast customers in various areas across the United States, Get status information for devices & tips on troubleshooting. Leave a message in the comments section! Theyre talking 4 a.m., probably means 4 p.m. at the earliest, said Robert Goodman. "I haven't seen any other disruptions," Belson said. Did someone cut a main fiber optic line? outage. Even if those blanket statements dont resolve the issue. Ensure that all of your exhaust fans are clean to prevent fire hazards. To prepare for a potential power outage, you may need to take several of the following steps: Storms and power outages can be dangerous. Check for a Service Outage Xfinity You'll get a confirmation message that lets you know you are signed up to receive a text message update when your services are restored. Many Comcast Xfinity customers are reporting outages across Southwest Florida Monday afternoon. Read more about PG&Es Public Safety Power Shut-off program atpge.com/psps. Please let us know what issue you are experiencing with Comcast Xfinity: Thank you for the report! We apologize to those who were affected," adds the spokesperson. 54,000 reports on Downdetector Downdetector, which lets users of many types of services report outages, showed about 54,000 reports for Comcast Xfinity around 9 am By Richard Lawler, a senior editor following news across tech, culture, policy, and entertainment. Comcast provides broadband, cable TV, HDTV, digital and They have more departments than US Gov. Yall havent said anything and refuse to talk to anyone in my area." They just tell you what is and isnt. S/He couldn't help and was going to only tell me the same thing. Click the Outage Map button. Outage These offerings are usually available in triple play packages. The cause of the widespread outage remained unclear as of Tuesday afternoon. Updated on Nov 9, 2021, 3:27 p.m. We apologize to those who have been affected," Comcast's Xfinity Support account wrote in a tweetjust after 11 am ET. WIRED Media Group Xfinity outage or service down? Current problems and For updates on known outages in your area, visit their website. They just tell you what is and isnt. I cannot access the Comcast home page as well as my Xfinity apps and Home apps on my iPhones. Collier Countys Safety and Traffic Enforcement Bureau conducted a Fourth of July safety operation along Interstate 75, State Road 29 and. a senior editor following news across tech, culture, policy, and entertainment. Have your vehicle gas tank filled and cash on hand (as electronic transaction devices and ATM machines will be without power). If you smell gas, do not turn any lights or appliances on or off. Unplug all of your unused appliances to reduce potential risks. These nationwide outages have prevented many customers from accessing their services. The graph below depicts the number of Comcast Xfinity reports received over the last 24 hours by time of day. Since power outages can occur at any time, for extended duration, and with no guarantee of which line can be energized in a particular sequence,we recommend that our customers with ongoing, in-home medical conditions requiring power supplyconsult with their healthcare provider on how best to prepare for power outages. Call Utilities at. Click an icon on the map to view outage information for that location. These scumbag ISPs like Spectrum and Comcast have held us back for too long. Useful comments include a description of the problem, city and postal code. #xfinity #xfinityoutage, Hey #xfinity we cant have an outage in our area when Im working from home at 9 oclock in the morning.
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